As soon as you have finalized your reservation, go to the my tickets tab to see your ticket, and the unique number for each ticket, an email summarizing your payment will be sent to you. This e-mail contains both your proof of payment and the link to print your tickets. Be sure to save this email.
If you have not received a confirmation email, please check that this email has not arrived by mistake in your "junk / spam" box.

Some internet browsers (Internet Explorer and Safari for example) are not suitable for buying tickets online. We advise you to install our application via Play store or App Store by clicking here.
If you still cannot buy your tickets, you can contact us through social networks by email or call us directly.

A purchased ticket is also your seat reservation. At this time it is not possible to reserve a specific seat, but we are working on it.

Whilst every effort has been made to ensure that the information on this site is as accurate as possible, Beltike.com as a mediator is not in any way responsible for bus departure delays or cancellations caused by the bus company. You can contact us by e-mail or our telephone number and also through social networks, so that we can give you more information about alternative bus routes.

If your bus is no longer traveling, we will contact you with instructions on the email or phone number you provided with the ticket purchase, so please ensure you enter an address correct email.

In most cases the ticket prices are the same as in the bus station, but from time to time we have exclusive offers for Beltike customers.

Yes, you can cancel your ticket, up to 48 hours before the departure time indicated on the purchased ticket, for refund we charge a 20% service fee per ticket.

Although we are constantly developing our offer, and the ease of use for travelers and bus companies, there are bus companies that are not currently interested in selling their tickets online.

In the event that a bus departure is cancelled, we need Your email address or telephone number to be able to notify You of the cancellation and alternative travel options.

To date, the Beltike platform has developed the possibility for travelers to pay by Mon Cash, the team is working to integrate other means of payment.

If you got the date wrong when buying your ticket, we invite you to contact us through our telephone number, by email or through social networks, to see if it is possible to proceed with an exchange or a refund.